Returns & Exchanges
At Woolroom, we want you to love your natural sleep experience, which is why we offer a 30-day return period on all our wool bedding and sleepwear. If you are not completely satisfied with your purchase, we provide a straightforward process to return or exchange your items for a better fit.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in a clean, resaleable condition.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Refund
Take your package to the nearest authorized drop-off location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing